Use the form below to get in touch with the people at MobileMuster

Some commonly asked questions:

  • Do you accept other types of electronic products for recycling? We only accept mobile phones, any mobile accessory, battery or part, and wireless broadband devices. Check out to see how you can recycle other electronic products.
  • I would like to post back some phones, can you please send me satchels? We don't post out satchels, but you can collect one from your local post office, find where you can drop off your old mobiles here, or use our free mailing label
  • Can I purchase a mobile phone from MobileMuster? Mobilemuster is an end-of-life recycling program. We never resell or pass on mobile phones. Use your web search engine to find commercial or charity programs to buy, donate or sell a mobile.
  • I work at a registered collection site. How can I book in a free courier pick-up or check up on a booking? You can call our bookings team on 1800 249 113 - option 1 or book a new collection online here.

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Pick ups & Enquiries: 1800 249 113

MobileMuster office
Australian Mobile Telecommunications Association
Level 8, 71 Walker Street
North Sydney NSW 2060