1. Backup all of your data to your laptop or cloud before performing any resets.
  2. Before resetting, remove your SIM card and any memory card. If possible, make sure the phone is charged to 100% so that the phone will be powered to complete the reset process.
  3. Follow the instructions below for your model of phone. If your model is not listed please visit the Alcatel website for further information.



One Touch Mini OT-708 (2009) 

Phone Off - hard reset

  • Press the following buttons simultaneously: Volume Up (or # for other Alcatel mobels) and Power.

  • Select English with the Power Button.

  • From Recvoery Mode, scroll with volume buttons and select Wipe data/ factory reset using the Power button.

  • Select Yes - delete all user data.

  • Select Reboot System Now with the Power button.

From the Menu 

Menu > Settings > Backup & Reset > Factory data reset > Reset phone > Erase Everything

OT-708 (2009) Phone Off - hard reset
  • Press the following buttons down simultaneously for about 5 seconds: # and Power
  • Select All data will be lost, continue?
  • Select Yes.
  • Screen with show Formatting flash, please wait.


While we make every effort to ensure that the material and information on this website is accurate and up-to-date when published, it is general information intended as a guide only. Please keep in mind that you are responsible to ensure that any personal information has been erased from your mobile device. If needed, seek advice relevant to your mobile phone from the manufacturers.