Recycle it

Time to let go and
recycle your old tech.

Have you recently upgraded your mobile phone to the latest model? If your old mobile is still working consider extending its life by selling or passing it on. The longer you wait to do something with your old technology the greater it will depreciate in value. Remember to remove any data that you would like to keep.

If you have any old phones or accessories that can’t be reused it is easy to recycle them with MobileMuster. Look at for the MobileMuster collection unit at your local Optus, Telstra, Vodafone and Officeworks store or search for your nearest drop off point below. We also free mailing options.

Find a drop off point

Trade-in programs

A number of our members provide trade-in programs. You will need to check to see if your device is eligible and make sure it is in good working condition. Trade-in programs can provide credit towards your next purchase or account.

Get in contact with your network provider or manufacturer to see if your phone is eligible and how much credit you could get. Before you trade-in your device, make sure your safely back up, trasfer and reset your mobile phone. You will also need to remove all locks, passwords and logout of online accounts.

Selling

It’s becoming more popular to buy and sell second hand mobile phones. Depending on the model and condition your old phone could be resued by someone else. MobileMuster is the recycling partner of a number of commercial reuse programs in Australia. These programs include Boomerang BuybackMazuma MobileMobile Monster, Moorup and Phone Cycle.

If you sell or donate your phone make sure you are dealing with a reputable and responsible organisation. We encourage you to manage and remove the data on your mobile phone before you pass it on. It is important to ask lots of questions when selling your mobile and understand how it will be reused and what will happen to it when it reaches its end of life.

We don’t want our old mobiles ending up as an e-waste problem in another country. If your phone doesn’t have any resale value or has stopped working then it is time to recycle it.

 

Data management

Before you recycle, sell or give away your mobile phone, you should remove your personal information. If your mobile phone is still working watch our How to videos and follow our steps for managing data on your Android or iOS device. Instructions can vary depending on your mobile phone. If you still need help, look up your phone manufactures website or contact their support services.

How to guides

We’ll show you how easy it is to safely manage the data on your old Android and iOS phone so that it’s ready to be reused or recycled. Remember that instructions can vary depending on your mobile phone. If you need help, look up the phone manufactures website.

 

Removing your data Android

1. Disconnect any external accessories such as smartwatches or smart home units. Open your phones settings app. Select your connected devices. Disconnect or unpair the accessory.

2. Back up or transfer files and information you want to keep to a computer or online storage. You can back up your old phone to your cloud, Google account or by connecting your phone to a computer.Google Photos app is a good option to backup your photos.

3. Log out of all your accounts such as the Play Store and social media accounts.

4. Perform a reset. A reset will erase all the data from your device. Open your phones settings app. Select backup and reset. Select factory data reset.

5. Remember to remove the SIM card and any external storage such as a micro SD card.

6. If your phone is damaged and you’re unable to remove the data, no problem. MobileMuster makes sure all your data is destroyed in the recycling process.

7. Now your phone is ready to be recycled the right way. Find your nearest drop off point.

 

Watch our how to video Android Video
Removing your data iOS

1. Back up your phone to iCloud or a computer.

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2. Disconnect any Apple-paired devices that are connected to your phone.

3. Log out of all your accounts such as iTunes an the App store. This will remove your phone from Find my iPhone. If you are switching to a non-Apple phone, you’ll need to logout of iMessage.

4. Perform a reset. A reset will erase all settings, apps and content from your device’s internal storage.

5. If you need help, contact Apple Support.

6. If your phone is damaged and you’re unable to remove the data, no problem. MobileMuster makes sure all your data is destroyed in the recycling process

7. Now your phone is ready to be recycled the right way. Find your nearest drop off point.

 

Watch our how to video iOS Video

Switching phones

Transfer tools allow you to transfer all your contacts and content from your old phone to a new phone in a few simple steps. You may be able to transfer all your photos, calendar dates and alarms to make the switch easier. Follow the links below for information on transfer tools by handset manufacturer or network providers

If you need help you can talk to your local mobile phone provider to see what technical support they offer in store. Please note that some of these services may include a service fee.

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Disclaimer

While we make every effort to ensure that the material and information on this website is accurate and up-to-date when published, it is general information intended as a guide only. Please keep in mind that you are solely responsible to ensure that any personal information has been erased from your mobile device prior to drop off. Any data that has not been removed from your mobile device will be destroyed as promptly as practicable as part of the recycling process. MobileMuster does not accept any responsibility or liability for any lost, damaged or destroyed files or data. If needed, seek advice relevant to your mobile phone from the manufacturer.