About us

Do good for tomorrow.
Recycle your old mobile today.

Who we are

MobileMuster is the product stewardship program of the mobile phone industry and is accredited by the federal government. It is voluntarily funded by all of the major handset manufacturers and network carriers to provide a free mobile phone recycling program in Australia to the highest environmental standard. The program is committed to raising awareness and educating the community on why it is important to recycle.

A group of people sitting around a table with a MobileMuster logo in the background.

In 2019 MobileMuster celebrated 21 years of positively impacting the environment. Since 1998, the program has collected and recycled nearly 1,500 tonnes of mobiles and accessories, comparable to the weight of 250 African elephants, including over 14 million handsets and batteries.

The program accepts all brands and types of mobile phones, plus their batteries, chargers and accessories. Our extensive collection network provides 3,500 public drop off points across the country along with a free post back option.

MobileMuster is managed by the Australian Mobile Telecommunications Association (AMTA) on behalf of our members. Handset manufacturers (Alcatel, Apple, HMD Global, HTC, Huawei, Google, Motorola, Oppo, Samsung, Vigo Mobile Australia, ZTE) Network carriers (Optus, Telstra, Vodafone).

Government accreditation

MobileMuster first gained accreditation in 2014 under the Product Stewardship Act 2011 which provides a framework to effectively address the environmental, health and safety impacts of a product or material across its full life cycle, from manufacture to disposal.

In mid-2019, the program was successfully reaccredited under the Act for a further five years, until 2024.  In each year of accreditation, MobileMuster is required to provide audited annual reports to the Department for review. This supports accountability and transparency of the accredited program, ensuring that its performance continues to align with the objects of the Product Stewardship Act 2011.

 

Industry initiatives

The mobile phone industry is committed to reducing our environmental footprint. The industry takes responsibility for their products throughout their lifecycle. This includes improving how efficiently resources are used in the manufacturing process and incorporating recycled content into this process. Improving the energy efficiency of its products and networks. Ensuring that mobiles collected are recycled to the highest environmental standards. Minimising waste in the manufacture, use and disposal of mobiles and accessories. Reducing risk to human health through better management of product manufacturing and disposal.

For more information and inspiration on how our members are approaching their commitment visit their websites below.

Research and statistics

The growing amount of e-waste is a worldwide challenge as valuable and scarce resources are going to waste. According to the United Nations all the countries in the world combined generated a staggering 44.7 million tonnes or an equivalent of 6.1 kilogram per inhabitant  of e-waste annually. Only 20% of e-waste is reported to be collected and recycled globally. Read more United Nations, Global E-Waste Monitor (2017) In Australia we have programs like MobileMuster to ensure that mobile phones and accessories are recycled the right way.

Research undertaken by MobileMuster shows that consumers are holding on to their mobile phones for longer with over half the population using their mobile phone for two years or more. It is estimated that one in five Australians sell, trade-in or give their old mobiles to family or friends. However, there are approximately 25 million unused mobile phones being stored in Australian homes. Of those 5 million are broken and no longer working.