About us

Do good for tomorrow. Recycle your old mobile today.

Who we are

MobileMuster is the product stewardship program of the mobile phone industry and is accredited by the federal government. It is voluntarily funded by all of the major handset manufacturers and network carriers to provide a free mobile phone recycling program in Australia to the highest environmental standard. The program is committed to raising awareness and educating the community on why it is important to recycle.

The program accepts all brands and types of mobile phones, plus their batteries, chargers and accessories. Our extensive collection network provides 3,500 public drop off points across the country along with a free post back option.

MobileMuster is managed by the Australian Mobile Telecommunications Association (AMTA) on behalf of our members. Handset manufacturers (Alcatel, Apple, HMD Global, HTC, Huawei, Google, Microsoft, Motorola, Oppo, Samsung, ZTE) Network carriers (Optus, Telstra, Vodafone)

Government accreditation

MobileMuster gained accreditation in 2014 under the Product Stewardship Act 2011 which provides a framework to effectively address the environmental, health and safety impacts of a product or material across its full life cycle, from manufacture to disposal.

The mobile phone industry is constantly working to reduce the environmental and human health impacts of their products, across their entire lifecycles. This includes:

  • Improving how efficiently resources are used in the production of mobile phones
  • Ensuring that mobiles collected are recycled to the highest environmental standards
  • Minimising waste in the manufacture, production, use and disposal of mobiles and accessories
  • Reducing risk to human health through better management of product manufacturing and disposal (e.g. ensuring safe work environments)

Industry initiatives

The mobile phone industry is committed to reducing our environmental footprint. For more information and inspiration on how our members are approaching their commitment visit their websites below.

AlcatelAppleGoogleHMD GlobalHTCHuaweiMicrosoftMotorolaOPPOSamsungZTEOptusTelstraVodafone

Statistics & research

The growing amount of e-waste is a worldwide challenge as valuable and scarce resources are going to waste. According to the United Nations all the countries in the world combined generated a staggering 44.7 million tonnes or an equivalent of 6.1 kilogram per inhabitant  of e-waste annually. Only 20% of e-waste is reported to be collected and recycled globally. Read more United Nations, Global E-Waste Monitor (2017) In Australia we have programs like MobileMuster to ensure that mobile phones and accessories are recycled the right way.

What Australians do with their unused mobiles

Research shows that consumers are holding on to their mobile phones for longer with over half the population using their mobile phone for two years or more. It is estimated that one in five Australians sell, trade-in or give their old mobiles to family or friends.

However, there are approximately 25 million unused mobile phones being stored in Australian homes. Of those 5 million are broken and no longer working.

Latest results

The industry has invested almost $45 million into the program which has recycled over 13 million handsets and batteries since it was established in 1998.

In 2018 the program collected and recycled 90 tonnes of mobile phone components which equates to 1.2 million handsets and batteries. Take a look at our latest Annual Report for more information on the MobileMuster program and the environmental benefits it delivers.

90

90 tonnes recycled

This equates to 1.2 million handsets and batteries.

99

99% recovery rate

Diverting 99% of material from landfill.

73

73% awareness

1 in 4 Australians are aware of mobile phone recycling.

3

3% disposal to landfill

A small number of people are throwing away their mobile phone in the rubbish bin.

61

61% collection rate

Measure the percentage of mobile phones available for recycling.

32

32% personal storage rate

Measures the percentage of mobile phone users having two or more phones in storage.

91

91% industry participation

Measures the percentage of manufacturers by handset sales volumes in Australia.

84

84% network carrier participation

Measures the percentage of network carriers operating in the Australian mobile telecommunications market by revenue.

Public Drop Off Points

+3,500 public drop off points

Including Telstra, Optus, Vodafone, Samsung and Officeworks stores.