MobileMuster has developed new shipping boxes for our partners, including repair stores, to comply with transporting guidelines.
From the 1st of February 2022 all bookings from repair stores must be shipped in these new boxes. You can order these by filling the form below.
To assist you in preparing your collections, for transportation, please follow this simple step-by-step guide:
It is important that the labels are attached as it is a requirement of federal legislation. The labels will contain the UN ADG Code and indicate to the driver that there are lithium-ion batteries in the box, which must travel by road and extra care should be taken when transporting.
Note: Swollen, damaged and/or leaking batteries, or non-mobile phone batteries are NOT to be included in the box.
It is important that the packing instructions are adhered to. Courier drivers may refuse to pick up your box/es if the guidelines have not been followed.
If you have any questions or require additional support, please reach out to us via email@example.com or call 1800 249 113.