Order a box

If you need to book a pickup, please use this form: Submit pickup request – Mobile Muster Collection Portal

Fill in the form below to order box/es

"*" indicates required fields

Order shipping boxes

Please keep your box in a monitored, secure location.

AMTA ID*

Store Name*

Site type*

Contact Person*

Email*

(in case we need to contact you)

Phone*

Mailing Address*

Suburb*

State/Territory*

Postcode*

Order*

Collection box to display in store (other retailers, offices and councils)

Small box fitting the steel unit (Optus, Telstra, Vodafone and Samsung stores only)

Larger box for EP-Expanded Program (Carrier stores only)

The above form is to order a new collection box to your location, not to book a pickup of existing phones. If you need to book a pickup, click here.

Please read our Guidelines for safe collecting, packaging, and transporting.

Note: Swollen, damaged and/or leaking batteries, or non-mobile phone batteries are NOT to be included in the box.

While Mobile phone batteries do not present a risk to health and safety if handled correctly, batteries do fall under the Australian Dangerous Goods Code and must be stored and transported in a secure, safe and environmentally controlled manner.

If you have loose mobile phone batteries, do not drop them into a Mobile Muster bin, please contact us at mobilemuster@amta.org.au so that we can provide you with a safe solution.

It is important that the packing instructions are adhered to. Courier drivers may refuse to pick up your box/es if the guidelines have not been followed.

If you have any questions or require additional support, please reach out to us via mobilemuster@amta.org.au or call 1800 249 113.