Recycle a Mobile

We recycle any mobile phone and their accessories for free.
Use our map to find your nearest local drop off point.

Find a drop off point

If you are unable to drop-off your mobile phone you can pick up a free MobileMuster satchel available from your nearest AusPost outlet.

Getting your mobile ready

What is accepted
  • All makes and models of mobile phones
  • Mobile phone batteries
  • Mobile chargers and accessories
  • Mobile wireless internet devices
  • Smart watches
Removing your data

Before you recycle, sell or give away your mobile phone, you should remove your personal information. If your mobile phone is still working watch our How to videos and follow our steps for managing data on your Android or iOS device.

Remember that instructions can vary depending on your mobile phone. If you need help, look up the phone manufactures website.

AlcatelAppleHMD GlobalHTCHuaweiGoogleMicrosoftMotorolaOppoSamsungZTE

If your phone is damaged and you’re unable to remove the data MobileMuster makes sure that all your data is destroyed in the recycling process.

Disclaimer
While we make every effort to ensure that the material and information on this website is accurate and up-to-date when published, it is general information intended as a guide only. Please keep in mind that you are responsible to ensure that any personal information has been erased from your mobile device. If needed, seek advice relevant to your mobile phone from the manufacturer.

Switching Phones?

Transfer tools allow you to transfer all your contacts and content from your old phone to a new phone in a few simple steps. Follow the links to your new phones transfer tools:

Apple support site
HTC Transfer
Microsoft Switch Easy
Oppo Clone Phone
Pixel Phone Help
Samsung Smart Switch

Talk to your local mobile phone network provider to see what data management services they offer in store. Please note that some of these services may include a service fee.

Optus Support
Telstra Tech Bar
Vodafone Device Support

Removing your data Android

Android Instructions: How to manage the data on your mobile phone. Watch our How To video or follow the steps below.

Rather than putting your old phone straight into the ‘just in case’ drawer we’ll show you how easy it is to manage the date on your old phone so that it’s ready to be reused or recycled.

Disconnect any external accessories such as smartwatches or smart home units.

  1. Open your phones settings app.
  2. Select your connected devices.
  3. Disconnect or unpair the accessory.

Back up or transfer files and information you want to keep to a computer or online storage.

You can back up your old phone to your cloud, Google account or by connecting your phone to a computer.

Tip: You can use the Google Photos app to backup your photos.

Log out of all your accounts such as the Play Store and social media accounts.

Perform a reset. A reset will erase all the data from your device.

  1. Open your phones settings app.
  2. Select backup and reset.
  3. Select factory data reset.

Remember to remove the SIM card and any external storage such as a micro SD card.

Instructions can vary between devices and models. If you need help on how to back up, log out and reset, look up the phone manufacturers website.

AlcatelHMD GlobalHTCHuaweiGoogleMicrosoftMotorolaOppoSamsungZTE

If your phone is damaged and you’re unable to remove the data, no problem. MobileMuster makes sure all your data is destroyed in the recycling process.

Now your phone is ready to be recycled the right way. Find your nearest drop off point.

Removing your data iOS

iOS Instructions: How to manage the data on your mobile phone.

Watch our How To video or follow the steps below.

Rather than putting your old phone straight into the ‘just in case’ drawer we’ll show you how easy it is to manage the date on your old phone so that it’s ready to be reused or recycled.

Back up your phone to iCloud or a computer.

Disconnect any Apple-paired devices that are connected to your phone.

Log out of all your accounts such as iTunes an the App store. This will remove your phone from Find my iPhone.

Tip: If you are switching to a non-Apple phone, you’ll need to logout of iMessage.

Perform a reset. A reset will erase all settings, apps and content from your device’s internal storage.

If you need help, contact Apple Support.

If your phone is damaged and you’re unable to remove the data, no problem. MobileMuster makes sure all your data is destroyed in the recycling process

Now your phone is ready to be recycled the right way. Find your nearest drop off point.

Packaging instructions

Keep the battery within the mobile phone handset. If you are recycling any loose mobile phone batteries without a handset, wrap the battery in bubble wrap or similar and seal before putting in the MobileMuster collection box or satchel.